Privacy Policy

This Privacy Policy explains what information 8K IPTV ("we", "us", "our") collects when you visit 8kiptv-subscriptions.com or purchase an 8K IPTV subscription, how we use it, and the choices you have. We keep data collection to the minimum needed to deliver and support your subscription.

1. Information We Collect

Information you give us

• Your WhatsApp number or email address, so we can deliver your subscription details and provide support.
• The device type and player app you use, when you ask us for setup help.
• Any information you choose to include in messages you send us.

Information collected automatically

• Basic technical data such as IP address, browser type, device type, and pages visited, collected through standard web analytics.
• Cookies used to keep the website functioning and to understand general traffic patterns.

2. Payment Information

We do not collect or store your card numbers, bank credentials, or wallet keys. All payments are processed by the provider you choose (PayPal, Revolut, Western Union, MoneyGram, Ria, Remitly, bank transfer, or cryptocurrency). Each provider handles your financial data under its own privacy policy. We only receive confirmation that a payment was completed, along with the reference you supply.

3. How We Use Your Information

• To activate, renew, and manage your 8K IPTV subscription.
• To provide customer support and setup assistance over WhatsApp.
• To notify you about expiry, renewals, or service issues.
• To improve our website, service quality, and support.
• To detect and prevent fraud or misuse of our service.

We do not sell, rent, or trade your personal information to anyone.

4. Sharing With Third Parties

We share information only where necessary to run the service: with our hosting and server providers, with payment providers you choose, and with analytics tools that report aggregated traffic data. We may also disclose information where we are legally required to do so.

5. Cookies

Our website uses cookies to function correctly and to measure general usage. You can block or delete cookies through your browser settings; the website will still work, though some preferences may not be remembered.

6. Data Retention

We keep your contact details and subscription records for as long as your subscription is active, and for a reasonable period afterwards for support history and accounting. When data is no longer needed, we delete it.

7. Your Rights

Depending on where you live (including the EU/EEA and the UK under GDPR), you may have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete your data, where we are not required to keep it.
• Object to or restrict how we use your data.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us on WhatsApp or by email and we will respond within a reasonable time.

8. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to keep your data safe.

9. Children

Our service is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page always reflects the current version.

11. Contact Us

Questions about this policy? Message us on WhatsApp at +212 764 944 717 or email support@8kiptv-subscriptions.com.